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Join a movement of companies who consciously place love for their employees at the center of their business model. Our Account Executive has overall responsibility for the ongoing business relationship with existing clients. As an Account Executive, you will need to understand the goals, objectives and future direction of both Lending Solutions and our clients. Proactively identify customer issues and actively participate in the problem/resolution process. Supporting Symitar software related to ATM, Debit and Credit Cards. Accurately assessing the customer's product issue or problem.
Work with a team of 5 in support of development enhancements to our Silverlake and 20/20 core platforms and other ancillary applications such as our ACH, wires and account analysis and reconciliation functions. Thank you for taking the time to share your feedback about working at Jack Henry. We’re disappointed to hear your experience, especially working through some leadership challenges, was less than stellar. If you’d like to share more about your experience, please email us at
Positive Vision of the Future
With one goal in mind – to improve the financial health of the people you serve. Acting as a Financial Representative on behalf of our financial institution clients, the Bank and Credit Union Product Support Representatives assist customers with a wide range of financial needs. Joining this team will give you the opportunity to...
We are always innovating to help solve for the needs and challenges of people at financial institutions and their accountholders. The team is responsible for maintaining space data and accurate, up to date CAD drawings for all JHA locations. We support all internal company business units in space allocation along with any moves, adds or changes.
Optum Customer Service Representative - Phoenix, AZ
Answering inbound phone calls for fraudulent or suspicious Debit/Credit and ATM Card Transactions. Banks and credit unions can provide accountholders with safer, comprehensive access to their data and financial lives. Improving productivity and operating efficiencies is an industry-wide goal. Learn how banks and credit unions are transforming the way they do business. We’re putting you at the center of our modernization. Helping you innovate faster, differentiate strategically, and compete successfully.
The EPS Ensenta Client Services team provides customer service to our financial institutions and partners. This team services as the first point of contact and call resolution support center offering case support to the customers. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. There are no second chances to make a good impression.
Tax Manager (Work from Home)
My manager was based in Seattle WA, department in Houston, TX. You can imagine the miscommunication and various ways of supervising that often collided. Good benefits if you are full time but this did not apply to me. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Knowledge in payment processing, specifically, Mobile Payments, ATM’s, Transaction Files.
Strategically plan to improve your near- and long-term financial performance. Role Summary The Executive Coordinator to C-level management will initially serve in an administrative capacity with the potential for growth for the right candidate. The Executive Coordinator will report to the Chief of Staff and support both the CEO and Chief accordingly...
Jack Henry is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are an S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of modern capabilities and access to leading fintechs. We empower approximately 8,000 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce barriers to financial health. We empower approximately 8,000 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health.
Develop cloud-first, microservice-based banking applications. Our development team drives the UI/UX vision for many products. Help lead the efforts to move our applications to cloud-first responsive web design and mobile applications. Creates a vision for talent strategy at the business unit level by understanding the talent needs of the business and identifying talent issues before they impact the business. Proactively addresses and responds to organizational development issues... Minimum 18 months of experience in customer support within a financial institution or technical customer support experience.
Asks the user well thought out or detailed questions and carefully listens to the user’s response to fully comprehend the need, product issue, and best avenue for resolving the problem. Needs to review the security of your connection before proceeding. Industry challenges have impacted the ability to generate previous revenue levels.
Ensure Discovery schedules are configured properly, and CI records are being updated routinely. Develop & implement effective controls, standards & processes to govern the IT asset and CI record information. Prepares test environment when necessary to simulate, document, or recreate errors or problems reported by customer to determine appropriate action. May prepare test environment and test new enhancements or other internal quality testing.
Learn how banks and credit unions can put accountholders at the center of the banking experience. Jack Henry understands our mindset that past industry practices are no longer sustainable, as is evidenced in Jack Henry’s recently announced technology modernization strategy. They take time to listen, understand our unique challenges, and work with us to develop a strategy that meets the needs of our company and accountholders. You’re faced with competitive disruption from big banks, fintechs, and non-traditional financial service providers. Competitive lines have become blurred and conventional business models no longer fit today’s challenges. You need a new strategy and a new playbook to succeed in today’s environment.
We demonstrate our commitment by offering outstandingbenefit programsto ensure the physical, mental & financial wellbeing of our people is always met. Experience supporting customers for escalated technical issues. Participates in training programs to continuously improve product knowledge and service skills. Accurately assesses the customer’s product issue or problem.
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